Return and Cancellation Policy
This return policy is incorporated by reference into the Terms and Conditions available at Terms and Conditions page and applies to you if you are an author who is purchasing a printed book.
Print Orders: The book, is all yours: OODIO does not proof, edit, or change your content in any way after the final review is accepted for print. This means it’s your responsibility to review your book before you publish, and fix:
- Typos, grammar, unfinished text, or other text errors
- Low-resolution images that may appear blurry in print or onscreen
- Dark images that appear dark on screen (OODIO doesn’t lighten your images to match what you see on a backlit screen)
- Design issues, including book format, organization, style, color, and page layout
You must review your book before printing. (You might ask a friend to look it over, too.) If you find changes you’d like to make, no problem. Just let us know, we will fix it.. We strongly recommend ordering and reviewing a single copy of your book as made through OODIO before placing orders for multiple copies.
Cancellation Policy for Printed Books. A user can cancel an order for a printed book for approximately one hour from the time the order.Past one hour, please understand that OODIO cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., OODIO agrees to replace your printed book because it arrives damaged, with a material manufacturing defect, or a material defect in workmanship), OODIO will not accept returns.
Return Policy for Printed Books. On the off chance your printed book arrives damaged, with a material manufacturing defect, or a material defect in workmanship, contact us via email or phone within 7 days of receipt and we will work with you to secure a replacement copy if necessary. Please note that each printed book you order from us is individually made. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in color fidelity and binding type. While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.